|Sue Musson is the Managing Director of Firecracker Projects Limited. Sue is a successful consultant and facilitator with over 15 years’ experience at director level in the public and private sectors.|
Sue has worked with a range of
business support organisations, Regional Development
Agencies, Government departments, commercial businesses
and international clients on strategy development,
partnership work, procurement and performance improvement.
Sue has led complex organisations
successfully, managing change and ensuring excellent
performance results. This practical experience forms the foundation for her
approach as a consultant.
She is able to work with clients to understand
their organisational culture, to clarify strategic aims
and to recommend practical action that achieves desired
Sue is highly regarded for her open,
constructive and diplomatic style.
Client feedback cites her effectiveness and
professionalism, especially when dealing with sensitive
management, performance or partnership issues.
Her practical approach and strong inter-personal
skills enable her to address a range of assignments
Sue is an excellent communicator and
presenter; she has been invited to facilitate and speak at
many events in the UK and abroad.
Sue holds a first-class honours degree from Columbia University in New York and was a visiting student at York University. She is also an accredited Belbin team roles assessor.
Performance Management & Service Improvement
|Karen Baildon is an Associate Consultant and specialises in performance management and service improvement, particularly in the public sector.|
Prior to becoming a consultant, Karen
worked as an Audit Commission inspector, designing and
delivering inspections across a wide range of service
areas including economic development, procurement,
planning, construction and housing.
She has assisted numerous business
support organisations, local authorities and housing
organisations to review and improve the quality and
effectiveness of their service delivery and performance
Karen has held a range of senior
positions in the public, private and voluntary sectors
with responsibility for economic regeneration,
performance, policy and strategy and European funding.
Karen is a clear thinker with excellent interpersonal skills. She holds an HND (distinction) in business and finance, is a national assessor for the British Quality Foundation and is an accredited Belbin team roles assessor.
Regeneration, Performance Management, Evaluation
|Janis Dean is an Associate Consultant specialising in regeneration, performance management and evaluation.|
Janis has worked with Regional Development Agencies, local authorities, ALMOs, housing associations and regeneration partnerships.
Previously, Janis was an Associate
Director with DTZ Pieda Consulting where she managed a
wide variety of research studies and consultancy
Janis has a strong background in
helping public sector organisations review and improve
their performance, with a strong focus on customer-facing
Janis holds a BA (hons), an MA (distinction) and an MBA and is a Fellow of the Chartered Institute of Housing.
Enterprise & Business Growth Services
|Sam Onigbanjo is an Associate
Consultant specialising in enterprise, business growth
services and business process re-engineering.
Sam has worked with a number of
business support organisations and directly with numerous
business start ups and established enterprises.
Sam has helped many SMEs to define their corporate
and financial strategies, to raise finance and to improve
their operational performance – through the use of
balanced scorecard diagnostics, Six Sigma tools, cost
reduction initiatives, new product launches and mentoring.
Sam has worked successfully with a
range of businesses including those from the creative
industry, social enterprises, faith businesses, training
organisations and marketing organisations.
Sam is a personable and dynamic motivator. He holds a BA in political science and SFEDI and TMB accreditations. He is a member of the Chartered Institute of Marketing, the Institute of Directors and the Institute of Business Advisors.
Management & Performance Improvement
|Joe Tambe is an Associate Consultant specialising in management and performance improvement.|
Joe has 24 years’ experience working with local authorities, housing associations and other publicly funded organisations including Business Links.
Joe has helped numerous organisations
assess their performance and then devise and implement
service improvement plans successfully.
At a strategic level, Joe has developed performance
management frameworks and assisted organisations to
improve their approach to service management and delivery.
Joe is a good communicator, able to work closely with organisations at all levels and with a clear focus on delivering the customer’s objectives. Joe has a BA Honours in Sociology from the University of Essex and is a member of the Chartered Institute of Housing.
Research, Evaluation & Event Management
|Jonathan Welsh is an Associate Consultant with a strong background in social and economic research.|
He has worked for a
wide range of organisations including regeneration
partnerships, local authorities, LSCs and Business Links
helping to design and complete research and consultation
Jonathan specialises in conducting
end-of-scheme evaluation studies, research into customer
experiences and customer satisfaction levels and
consultation exercises with individuals and businesses.
He has considerable experience in economic
analysis, sector profiling and qualitative research
In addition to his research and evaluation skills, Jonathan is highly organised and is an able facilitator and event manager. Jonathan holds a BSc honours degree and has 10 years’ professional experience.